Welcome to Best Western Hotel Prisma

Max-Johannsen-Brücke 1
24537 Neumünster
Tel.: +49 (0)4321 904 0
E-Mail: info@hotel-prisma.de

Please select our wifi „BW Hotel Prisma“. You will be asked to accept our terms and agreements. If you accept you will have access to our Wifi.

Channel list:   *radio

1. Das Erste HD
4. Sat1
5. RTL
6. ProSieben
7. Kabel 1
8. RTL 2
9. VOX
10. NTV
11. Welt
12. Sport 1
13. Eurosport 1
14. SIXX
15. Super RTL


16. RTL Up
17. RTL Nitro
18. Sat1 Gold
19. ProSieben MAXX
20. Kabel 1  Doku
21. Comedy Central
22. Tele 5
23. DMAX
24. ToggoPlus
25. KiKa
26. ZDF Neo
27. 3 Sat
28. ZDF Info
29. MDR
30. SRF


31. SWR
32. ARD-Alpha
33. HRF
34. BRF
35. TLC
36. RBB
37. Bloomberg Europe
38. arte
39. CNN international
40. TRT World HD
41. BBC
42. Deluxe Music
43. Disney Channel
44. AlJazeera (english)
45. France 24 (english)


46. France 24 (arabic)
47. TV5 Monde Europe
48. N24 DOKU
49. One HD
50. Euronews French
51. HSE 24
52. Phoenix
53. Algerie3
54. CanalAlgerie
55. Sonnenklar TV
56. YouFM*
57. N-Joy*
58. NDR 2*
59. NDR 1 WelleNord*
60.1 Live*

Good to see you!

To make your stay will be as pleasant as possible, our reception is manned 24 hours a day and is available to answer any questions or requests.

Opening hours:
Check In
at 3:00 pm

Check Out
until 11:00 am

Mo. – Sa.: 06:30 am until 10:00 am
Su.: 07:00 am until 10:30 am

12:00 am until 09:00 pm

Hotel Bar
12:00 am until 11:00 pm

fitness/sauna (finnish sauna, bio sauna, Infrared sauna)
05:00 pm until 9:00 pm

Our Restaurant:

You’ll find international delicacies, specialties from the region and seasonal specialties in our restaurant “Campinos”.
Feel free to reserve a table or drop by spontaneously.

Have a look at our menu here.

Enjoy your evening and the athmosphere in our lovely garden or the terrasse in front of our hotel.


Our sauna and the fitnessroom are open for you from 05.00 pm to 9.00 pm.
Entry: 10,00 € 

On the first floor we have a finnish sauna, bio sauna a infrared sauna and a small     fitnessroom. Please see the reception for more details and to make an appointment.9

Start with eight to ten minutes in the mild sauna
In order to achieve these positive effects, you have to have a proper sauna. „You shouldn’t stay in a sauna for too long and you have to allow yourself enough rest between sauna sessions,“ says Marco Riedel from the KissSalis Therme in Bad Kissingen. You should start with a milder sauna – such as a saunarium with 50 to 60 degrees. „Eight to ten minutes per sauna session is good.

Omit typical beginner mistakes
„Despite the lack of routine, beginners usually sit on the highest sweat bench and remain there much longer than necessary and beneficial.“ says Lutz Hertel from the German Wellness Association in Düsseldorf. The result: the risk of unwanted experiences and even circulatory collapse increases. Men especially sometimes developed a dangerous ambition.

Three sauna sessions in two hours
„You should plan around two hours for three sauna sessions – it’s not good to rush through too quickly,“ recommends Riedel. It is also important: “Anyone who feels uncomfortable in a sauna should leave earlier. And if the infusion in the top row is too hot for you, you should sit further down.

After the sauna
Fresh air, showers, rest „Afterward, exercise is good, preferably in the fresh air,“ says Riedel. Then you can slowly take a cold shower – but not too suddenly. „It’s good to slowly direct the shower jet from the right foot, leg and arm to the left side of the body and up to the heart.“ Then you should rest for 20 to 30 minutes. This phase can be followed by up to two further, hotter sauna sessions including exercise, showering and resting.

Alternating between cold and warm strengthens the immune system
If used correctly, sauna bathing can be good for your health. „Even the Romans noticed that warmth is something very pleasant,“ says Wolfgang Wesiack, President of the Professional Association of German Internists in Wiesbaden. „In fact, the heat alone in the sauna helps to relax the muscles.“ In addition, the sauna, as a place of rest, contributes psychologically to relaxation. Many people also rely on strengthening their immune system. „The process of taking a sauna – i.e. alternating between cold and warm – activates the immune system,“ confirms Wesiack


  1. Enter a four-diget number (you can choose)

  2. Close safe door

  3. Press enter /confirmation

  4. Enter four digit number

  5. Press enter /confirmation

If you enter the wrong number three times, you have to wait 15 minutes.

If you enter the wrong number five times, please see the reception- we have a special code to open the safe again.


0-          outside line
9           front office
172       restaurant
0-110    police
0-112    emergency/fire department

Good to know

Check In / Check Out
Your room is available from 3 p.m. on the day of arrival and until 11 a.m. on the day of departure. If you need your room a little longer, please discuss this with the reception

and various mobile phone charging cables are available from reception, if available

Allergy sufferers
On request, you can get allergy bed linen, just contact the reception or let us know before you arrive.

A 24-hour emergency practice is located in the Friedrich Ebert Hospital at Friesenstraße 11, 24534 Neumünster. Our receptionists will be happy to arrange an appointment at a nearby practice.

We will be happy to provide you with a cot for €16.00. Please contact our reception

Bathrobes and slippers
You can get a bathrobe and slippers from our receptionist at reception.

Train station
Neumünster main station is about 5 minutes from the hotel. Our reception staff will be happy to help you with reservations and timetable information.

Our reception staff will be happy to inform you about banquet and conference offers. Plan your next celebration with the family or an event with the company with us.Phone: 04321 904-150. Opening hours: Monday-Friday 9am-5pm.

Accessible rooms
The hotel has several barrier-free rooms and one room for the disabled.

We ask our hotel guests to register their room visitors at the reception. This measure is primarily intended to ensure the protection and safety of the guests themselves. A visitor who stays overnight will be registered as a second room occupant and the room price will increase accordingly. You can get more information and price information from our staff at reception.

Do not disturb
If you do not want to be disturbed in your room, please hang the sign „Please do not disturb“ on the outside of the room door.

Fire hazard
Please inform reception immediately in person or by telephone. You will find an escape route description on your room door. Don’t use the elevator.

Ironing Board & Iron
If you need an ironing board and an iron, please contact reception. We would be happy to iron your laundry for you. Please inform yourself about the costs at the reception.

We would be happy to print out your documents for a fee. Please email them to reception at info@hotel-prisma.de, stating your room number and whether they are in color or black and white

You can get ice cubes at our restaurant.

Express check out
Settle your bill by 9:00 p.m. before the day of departure, so that you can conveniently hand in the key the next day.

Bicycle and e-bike rental
You can rent e-bikes and bicycles from us. Please check availability at reception.We charge €19.00 per e-bike/day and €8.00 per bike/day.

The nearest airport is the airport in Hamburg. It is about 57km from the hotel. The reception will be happy to provide you with information about public transport (by train or bus) or use our taxi service for hotel guests!

Our receptionists will be happy to make photocopies of your documents for a fee.

Breakfast – room breakfast – packed lunchOur breakfast buffet is available every day from 6:30 a.m. or Sundays from 7:00 a.m. until 10:00 a.m. or 10:30 a.m. A rich selection of food and drinks awaits you. If you want to have breakfast on the go, that’s no problem either. Let reception know what you want and we will prepare a packed lunch for you.

The nearest ATM (ING) is at the Aral gas station on Rendsburger Straße, about 15 minutes from the hotel.

Luggage storage
We will be happy to deposit your luggage at reception during your absence, for a maximum of 24 hours

Hygiene products
Various hygiene items, such as disposable razors and toothbrushes, are available at reception.

Internet access/WLAN/WiFi
Internet access is possible with your laptop via wireless LAN throughout the hotel. Please select „BW Hotel Prisma“ and confirm your entry. Accept our terms and agreements to gain access. Access is free.

If you need one or more extra pillows, please contact our reception

Credit cards
You can pay with us with all common types of cards. 

Emergency exits
There are emergency exits on each floor, which are marked accordingly. Note the evacuation plan in your room.

Emergency doctor
You can reach an emergency doctor by dialing 0 –112 emergencyPlease contact our reception staff immediately in person or on extension 9 if you are in an emergency.

Parking spot
Parking spaces are available for you free of charge next to our hotel. Please remember to take valuables out of the car and lock it. The hotel accepts no liability for any damage or theft.

The privacy of our guests is sacred to us. Please understand that we do not share any information about you about your stay with third parties. If you wish this, please let reception know.

We work daily to improve our high standards and welcome all suggestions and requests that improve our quality.

Smoking in the rooms is forbidden! Please understand that we charge a cleaning fee of €150.00 for smoking in the rooms. You are welcome to smoke on the designated smoking terrace in front of the lobby

If the weather is bad, you will be given an umbrella at reception

Our reception can be reached around the clock and via your room telephone.

Our 3 saunas (infrared, finnish sauna, bio sauna) are located on the first floor. The regular opening times are from 5:00 p.m. to 9:00 p.m. Please note that alcoholic drinks are not allowed in our sauna area. 

The sights of the city can be found in the appendix of the guest folder. Our team will advise you on opening hours and guided tours in the various museums and other excursion destinations around Neumünster and the surrounding area.

Laundry and dry cleaning
You will find a laundry bag in your closet. Please bring your laundry to reception.

Wake up service
Do you have to get up early in the morning? At the reception we are happy to offer you a personal wake-up service!

Room service
We will be happy to bring our food and drinks to your room for a room service fee of € 5.00.

Room cleaning
Your room will be cleaned daily by our staff. If you do not want this, please hang the red room card on the door or inform the reception.

Aktivitäten in Neumünster

Too much leisure time? Boredom is no option in the heart of Schleswig-Holstein. There is always a lot to visit and experience! 
To find more information and ideas, click here.

Gefördert von


Max-Johannsen-Brücke 1
24537 Neumünster

Öffnungszeiten Hotel

24 Stunden

Öffnungszeiten Restaurant

07:00 – 23:00 Uhr

Öffnungszeiten Küche

07:00 – 10:00 Uhr
12::00 – 21:00 Uhr



Klicken Sie auf den unteren Button, um den Inhalt von TrustYou zu laden.

Inhalt laden

Jedes Best Western® Hotel ist unabhängig und privat geführt.

Nach oben scrollen